VEGREVILLE SERVICE STANDARDS

CIC News
Published: December 1, 1996

The Canadian inland visa processing post in Vegreville, Alberta has released the following service standards applying to cases processed therein. Vegreville most commonly processes cases for inland sponsorship, or for various other internal permits and authorizations.

For the following applications, notice of a decision (Approval-in-principle, refer to CIC, Refusal or Return to Client) shall be issued within 25 calendar days of the date the kit had been mailed to the CPC:
- Extension of Visitor Status
- Student Authorization
- Employment Authorization
- Minister's Permit
- Extension of Minister's Permit

For the following applications, notice of a decision (Approval-in-principle, refer to CIC, Refusal or Return to Client) shall be issued within 90 calendar days of the date the kit had been mailed to the CPC:
- Application for Permanent Residence

For clients without overseas dependents, final processing of the application (including referral to a CIC for landing) will take place within 10 months from the date the client mailed the kit to the CPC.

For clients with overseas dependents, final processing of the application (including referral to a CIC for landing) will take place within 18 months from the date the client mailed the kit to the CPC.

The CPC will not respond to status inquiries for cases being processed within service standards outlined above. In cases where such service standards have been exceeded, responses to inquiries shall follow within 5 working days. "(Inquiries of a truly exceptional or urgent nature for cases being processed within service standards will be reviewed an replies sent as warranted). Inquiries on problematic cases may be directed to the CPC by mail or fax."

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