close
CIC News > Latest News > Canada > Canadian immigration department re-opens phone support Immigration Refugees and Citizenship Canada is once again able to respond to questions by phone

Canadian immigration department re-opens phone support Immigration Refugees and Citizenship Canada is once again able to respond to questions by phone

Shelby Thevenot

Published on April 28th, 2020 at 11:39am EDT Updated on July 12th, 2022 at 11:11am EDT
Aa Accessibility

Font Style

Font Size

Canada’s immigration department is once again open for questions by phone.

Immigration Refugees and Citizenship Canada (IRCC) phone operations have been down since late March following the implementation of special coronavirus prevention measures throughout Canada.

Now IRCC is once again accepting calls, but at a reduced capacity. Phone lines will be open from Monday to Friday from 9 a.m. to 5 p.m. EST.

The new phone system has been put in place to support agents working remotely. IRCC cautioned that technical issues may arise as a result of this new set up, according to a media release.

Online enquiries can be submitted 24 hours per day, seven days per week through IRCC’s webform.

Find out if you are eligible for any Canadian immigration programs

© 2020 CIC News All Rights Reserved

Tags:

Latest Articles

Canada’s immigration backlog shows little change from January There are still 2.1 million applications in inventory with slight increases in permanent residence and citizenship applications but fewer for temporary residence.

By

Understanding the Express Entry tie-breaking rule COVID-19 travel restrictions required IRCC to implement a tie-breaking rule for every Express Entry draw since mid-March 2020. Learn more about the rule here.

By

Canada extends work permits for Hong Kong residents Canada is extending the Open Work Permit for Hong Kongers by an additional two years.

By

Some foreign workers in Canada can have their LMIA processed in 10 business days LMIAs are a vital part of the Temporary Foreign Worker Program. Find out how some employers in Canada can hire their temporary foreign workers faster through IRCC’s 10-business day service standard..

By

Latest Articles